Return & Exchange Policy:

We care about your satisfaction. Here's how we handle returns and exchanges:

Timeframe:

Return or exchange requests must be submitted within 7 days of receiving the product.

Condition:

Items must be unused, in original condition, and returned in the same packaging.

Exceptions:

Customized or made-to-order items cannot be returned unless there is a defect or error on our part.

Process:

Contact us through the app or email with photos of the issue.

Requests are reviewed within 2–3 business days. If approved, a courier will collect the item.

Refund Method:

Refunds are processed to the original payment method within 5–7 business days after the returned item is received.